Privacy Policy

This Privacy Policy describes the policies of SmashForward OU, Sepapaja 6, Tallinn 15551, Estonia, email: legal@smashforward.com on the collection, use and disclosure of your information that we collect when you use our website and service (the "Service"). By accessing or using the Service, you are consenting to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not consent to the same, please do not access or use the Service.

We may modify this Privacy Policy at any time without any prior notice to you and will post the revised Privacy Policy on the Service. The revised Policy will be effective 180 days from when the revised Policy is posted in the Service and your continued access or use of the Service after such time will constitute your acceptance of the revised Privacy Policy. We therefore recommend that you periodically review this page.

1. How We Use Your Information

We will use the information that we collect about you for the following purposes:

• Service Provision: To provide, maintain, and improve the AIXpose video generation service
• Account Management: To create and manage your account, process payments, and manage your subscription
• Communication: To send you service-related notifications, respond to your inquiries, and provide customer support
• Video Processing: To process and generate videos from the images and content you upload
• Analytics: To analyze usage patterns and improve our service
• Legal Compliance: To comply with legal obligations and enforce our terms of service

If we want to use your information for any other purpose, we will ask you for consent and will use your information only on receiving your consent and then, only for the purpose(s) for which grant consent unless we are required to do otherwise by law.

2. Information We Collect

We collect the following types of information:

• Account Information: Name, email address, company name, and other information you provide during registration
• Payment Information: Billing details processed through secure payment processors (we do not store full credit card information)
• Content: Images, photos, and other content you upload to generate videos
• Usage Data: Information about how you use the Service, including videos generated, features used, and interaction patterns
• Technical Data: IP address, browser type, device information, and other technical information

3. Your Rights

Depending on the law that applies, you may have a right to access and rectify or erase your personal data or receive a copy of your personal data, restrict or object to the active processing of your data, ask us to share (port) your personal information to another entity, withdraw any consent you provided to us to process your data, a right to lodge a complaint with a statutory authority and such other rights as may be relevant under applicable laws.

To exercise these rights, you can write to us at legal@smashforward.com. We will respond to your request in accordance with applicable law.

Do note that if you do not allow us to collect or process the required personal information or withdraw the consent to process the same for the required purposes, you may not be able to access or use the services for which your information was sought.

4. Cookies Policy

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

To learn more about how we use these and your choices in relation to these tracking technologies, please refer to our Cookie Policy.

5. Data Storage and Retention

We retain your personal information for as long as necessary to provide the Service and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal, regulatory, or legitimate business purposes.

6. Data Sharing and Disclosure

We may share your information in the following circumstances:

• Service Providers: With third-party service providers who perform services on our behalf, such as payment processing, cloud hosting, and analytics
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you have given us explicit consent to share your information

We do not sell your personal information to third parties.

7. Security

The security of your information is important to us and we will use reasonable security measures to prevent the loss, misuse or unauthorized alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We take appropriate safeguards to ensure your information receives adequate protection.

9. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us and we will take steps to delete such information.

10. Data Protection Officer

If you have any queries or concerns about the processing of your information that is available with us, you may email our Data Protection Officer at SmashForward OU via email: legal@smashforward.com. We will address your concerns in accordance with applicable law.

11. Contact Information

If you have any questions about this Privacy Policy, please contact us at:

SmashForward OU
Sepapaja 6
Tallinn 15551, Estonia
Email: legal@smashforward.com